Coffee Shop Manager

Hours: 16 hours- Sunday (8hrs), Monday (4hrs), Thursday (4hrs)

Supervisor: Life Groups Pastor

Position Description: Responsible for managing and overseeing all aspects of the Victory Life Coffee Shop with the goal of enhancing the guest experience and increasing productivity.

Position Responsibilities:

  • Trains new staff and provides ongoing training for all coffee shop members
  • Ensure professional and highest level of customer service
  • Responsible for cleaning of coffee shop, maintenance of equipment, and overseeing SOPs
  • Develops and maintains inventory supplies and processes
  • Responsible for ordering products and supplies, and shopping
  • Oversees the implementation of health, safety and cleanliness standards
  • Responsible for coffee requests for ministries and activities
  • Ensure proper staffing is scheduled; covers shifts as needed
  • Works with Team Leaders on staffing, scheduling, and recruiting of new members
  • Works with Pastor on monitoring and analyzing coffee shop budget, expenses and revenue
  • Responsible for submitting and communicating monthly promo to graphics department for print requests
  • Creating the coffee shop experience and a coffee culture

Position Requirements:

  • Candidates should have a minimum of one year coffee shop experience
  • Must be at least 18 years old
  • Must be a Member of Victory Life Church
  • College level courses in management and or management experience a plus